PRIVACY POLICY

TheaterEngine L.L.C. Privacy Policy

Effective date: September 01, 2019

Theater Engine L.L.C., a Vermont limited liability company (“us”, “we”, or “our”, “TheaterEngine”) owns and operates the website located at https://www.theaterengine.com (the “Site”) and related services. The Site and its functionality are collectively hereinafter referred to as the “Service”.

The Service is an online promotional tool for individuals, production companies and venues working in the performing arts. It is also a database containing all past shows and show information entered into it. With enough information, TheaterEngine is a robust tool for finding the people and resources in any given area with links to their past and current work. For audiences, TheaterEngine is an online resource for information about upcoming shows, performing artists, production companies, and venues in any given area.

This page (this “Privacy Policy” ) informs you of our policies regarding the collection, use and disclosure of personal data in connection with your use of the Service, and your rights and choices with respect to that data.

We use your data, among other things, to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Definitions

As used in this Privacy Policy, the following capitalized words have the following definitions:

“Cookies” are small pieces of data stored on your device (computer or mobile device).

“Data Controller” means the natural or legal person who (either alone, or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

“Data Processors” (or “Service Providers”) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

“Data Subject” (or “User”) is any living individual who is using our Service and is the subject of Personal Data.

“Personal Data” means data about a living individual who can be identified from such data.

“Service” means the https://www.theaterengine.com website and related services.

“Usage Data” is data collected automatically, whether generated by the use of the Service, or from the Service infrastructure itself (for example, the duration of a page visit).

INFORMATION COLLECTION AND USE; TYPES OF DATA COLLECTED

We collect several different types of information for various purposes to provide and improve our Service:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:

  1. Email address

  2. First name and last name

  3. Phone number

  4. Address, State, Province, ZIP/Postal code, City

  5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ( “Usage Data” ).

This Usage Data may include information such as your computer’s Internet Protocol address (i.e., IP address), approximate location, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your approximate geolocation (GPS), your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we may use:

  1. Session Cookies. We use Session Cookies to operate our Service.

  2. Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  3. Security Cookies. We use Security Cookies for security purposes.

  4. Advertising Cookies. We may use Advertising Cookies to serve you with advertisements that may be relevant to you and your interests.

Use of data

TheaterEngine uses the collected data for various purposes:

  1. To provide and maintain our Service

  2. To notify you about changes to our Service

  3. To allow you to participate in interactive features of our Service when you choose to do so

  4. To provide customer support

  5. To gather analysis or valuable information so that we can improve our Service

  6. To monitor the usage of our Service

  7. To detect, prevent and address technical issues

  8. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are from the European Economic Area (EEA), TheaterEngine’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

TheaterEngine may process your Personal Data because:

  1. We need to perform a contract with you

  2. You have given us permission to do so

  3. Such processing is within our legitimate interests, and is not otherwise contrary to your rights.

  4. For payment processing purposes

  5. To comply with applicable law

RETENTION OF DATA

TheaterEngine will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

TheaterEngine will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or if we are legally obligated to retain this data for longer periods.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States, and choose to provide information to the Service, please note that we transfer all data, including Personal Data, to the United States and process it there. Further, by using the Services, or providing information to us, you understand and unambiguously consent to the collection, processing, transfer and use of information in the United States and other countries and territories, for the purposes set forth in this Policy.

Your consent to this Privacy Policy and your usage of the Service represents your agreement to such data transfers.

TheaterEngine will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and we will not transfer your Personal Data unless there are adequate controls in place, including the security of your data and other personal information.

DISCLOSURE OF DATA

Corporate Transaction

If TheaterEngine is involved in a merger, acquisition or asset sale, your Personal Data may be transferred to a third party. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, TheaterEngine may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court of competent jurisdiction or a government agency).

Legal Requirements

TheaterEngine may disclose your Personal Data upon its good faith belief that such action is necessary to:

  1. To comply with a legal obligation

  2. To protect and defend the rights or property of TheaterEngine

  3. To prevent or investigate possible wrongdoing in connection with the Service

  4. To protect the personal safety of users of the Service or the public

  5. To protect against legal liability

SECURITY OF DATA

The security of your data is important to us. However, no method of data transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

CALIFORNIA PRIVACY RIGHTS

ONLINE PRIVACY PROTECTION ACT (CALOPPA)

Do Not Track.

We do not support Do Not Track ( “DNT” ). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Right to Request Data – California Civil Code 1798.83-1798.84 (“Shine the Light” law).

Under California law, California residents are entitled, on an annual basis, to request from TheaterEngine a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. TheaterEngine will use commercially reasonable efforts to answer such inquiries as quickly as possible.

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In accordance with GDPR, TheaterEngine aims to take reasonable steps to allow you to correct, amend, delete, or otherwise limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have about you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your Personal Data.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where TheaterEngine relies on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to any such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA). Please also visit https://www.gdpreu.org/the-regulation/list-of-data-rights/ for additional information on your GDPR-specific rights.

To contact us with respect to either your California or GDPR rights, please email us at {:target=>"_blank"}.

SERVICE PROVIDERS

We may employ third party-companies and individuals to facilitate our Service ( “Service Providers” ), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform specific tasks on our behalf, and are restricted from disclosing or using it for any other purpose.

By accessing the Site and using the Service, you hereby consent to the collection, processing and disclosure by us of your Personal Data as described under this Policy, including, but not limited to, the transfer of your Personal Data between our Service Providers, affiliates and subsidiaries in accordance with this Policy. For further certainty, any consent relating to a right to transfer information referred to in this paragraph shall be deemed to include your consent to the transfer of the applicable Personal Information to a jurisdiction which may have a different level of privacy protection than that available in your own country.

ANALYTICS

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.

ADVERTISING

We may, together with third-party service providers, show advertisements to you to help support and maintain our Service.

Behavioral Remarketing

TheaterEngine uses remarketing services to advertise on third-party websites to you after you visit our Site. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Site.

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.

PAYMENTS

In connection with your use of the Services, we may collect payment information. We may also use third-party services for payment processing (i.e., payment processors). To the extent we or any third-party processors collect any payment information, such collection will adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

CHILDREN’S PRIVACY

Our Service is not intended to be used by anyone under the age of 18 ( “children” ).

We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove any such data from our servers.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via e-mail and/or a prominent notice on our Service in advance of any change becoming effective, and by updating the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, please contact us by e-mail at:

hello@theaterengine.com